FAQs

What is PPPoE?

Point-to-Point Protocol over Ethernet. This is a commonly used way for broadband suppliers to maintain connection control and user accounting. PPPoE operates over the DSL circuit to authenticate the End User with a RADIUS server, which then gives the End User's machine an IP address and starts allowing the End User to pass traffic over the Internet. Common PPPoE programs/clients are: Enternet 100/300/500, WinPOET, MacPOET, RASPPPoE, and others.

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Have Questions Or Need Technical Support?

Support is available 24 hours a day, 7 days a week. Our local Technical Support Department is available Monday thru Friday from 8:00am to 7:30pm excluding holidays. Our after-hours support partner provides extended support Monday thru Friday from 7:30pm to 8:00am as well as 24 hour coverage on weekends and holidays.

Contact Technical Support
Phone: 888-321-0815
E-mail: support@gmavt.net Hours: 7 days a week, 24-Hours a day.


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		Green Mountain Access is Vermont's locally owned, full service Internet Service Provider. We offer a wide range of services to meet your residential or business Internet needs. From high-speed Internet Service to dedicated connections, web hosting, and dial-up accounts, you can count on us to keep you connected with a state-of-the-art broadband network and local technical support.