FAQs

I use Outlook Express Version 6.0, and I am unable to open any e-mail attachments sent to me.

Microsoft has added a filtering feature into Version 6.0 of
their Outlook Express e-mail software. The purpose of this feature is to
block any potentially infected e-mail attachments from being opened by
e-mail recipients. It's a great idea. The challenge, however, is that it
appears that ALL attachments are blocked, no matter what the content is.
The feature is a default setting on Version 6.0 so you'll need to go in
manually to change the setting if you want to be able to open e-mail
attachments. To remove the default setting so that you are able to open
e-mail attachments, follow these easy steps:

1. Open Outlook Express.
2. Click your cursor arrow on "Tools" in the menu bar, and select
"Options."
3. When the "Options" window opens, click your cursor arrow on the
Security tab.
4. A checked box will appear that says "Do not allow attachments to
be saved or opened that could potentially be a virus." Click your cursor
arrow on the box to uncheck it.
5. Click "OK" to save the change and then close Outlook Express.
When you re-open Outlook Express, you should now be able to open
incoming e-mail attachments. Remember to scan all e-mail attachments
with your virus scanning software before opening them -- even if the
attachment is from a friend.