FAQs

How does the service identify email as potential SPAM?

It looks at several different aspects of incoming email messages in its identification process. Some of the things it looks at are the number of recipients, whether BCC (blind carbon copy) is being used, whether the FROM address matches the REPLY address, and also whether or not the email is originated from a known SPAM domain. By assigning points to each of these categories, it then assigns a level of accuracy to the message.

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Have Questions Or Need Technical Support?

Support is available 24 hours a day, 7 days a week. Our local Technical Support Department is available Monday thru Friday from 8:00am to 7:30pm excluding holidays. Our after-hours support partner provides extended support Monday thru Friday from 7:30pm to 8:00am as well as 24 hour coverage on weekends and holidays.

Contact Technical Support
Phone: 888-321-0815
E-mail: support@gmavt.net Hours: 7 days a week, 24-Hours a day.


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		Green Mountain Access is Vermont's locally owned, full service Internet Service Provider. We offer a wide range of services to meet your residential or business Internet needs. From high-speed Internet Service to dedicated connections, web hosting, and dial-up accounts, you can count on us to keep you connected with a state-of-the-art broadband network and local technical support.